It’s often said that you don’t show your true colours as a leader until you are forced to make a tough decision. I do believe in this, and that the very essence of leadership is about showing true grit in times of uncertainty and when emotions can get in the way. I tend to think it’s easy when things are going well. As a manager and leader of people, it’s never easy to give the news of budget cuts or even harder to let roles and people go – which is happening a lot these days with the uncertainty of global economic markets. To some, people you work with are literally family, spending over 40 hours a week together. And when you have to be the bearer of bad news it’s never easy. So you appreciate the emotion that can affect people. But how, as a leader, do you pick up the pieces and ensure the rest of your team continues to push ahead with your vision in the face of challenging times?
As a leader you can’t hide behind your decisions. When things change and people depart, there’s always a sense of uncertainty, emotion, shock and confusion. Give people peace of mind and be honest about the what and the why. I think that as a leader a core skill is to be authentic and genuine. Show that as much as you’re a manager and a leader, at the end of the day, you are human. To me that’s when you gain the respect of your peers and your team. As much as it can be daunting, building that “leadership mettle” is a critical step to advancing ones’ career. I can guarantee that in any career, there will always be ups and downs. Enjoy the ups, but make use of the downs. They can be invaluable.
You’ve really got to put things in perspective. Is life fair? No. Of course not. But we’re all dealt the hand we’re given and we have to push on.
Seth Godin a highly successful author, marketing expert and entrepreneur. He founded Yoyodyne, one of the first online marketing companies, which was acquired by Yahoo in 1998. Marketing approach = emphasises the idea of building communities and delivering value – rather than pursuing people / business with marketing tricks.
His Blog: http://sethgodin.typepad.com
His Twitter: @ThisIsSethsBlog
Guy Kawasaki was one of the Apple employees originally responsible for marketing the Macintosh in 1984, now a best selling author with books like Rich Dad Poor Dad. Marketing approach = recognising the potential in creating an audience that is not merely interested in a product, but one that is dedicated to it.
His Blog: http://blog.guykawasaki.com
His Twitter: @GuyKawasaki
Who do you want in your corner? Lets get ready to rumbbbbbbbbbbble! Round 1. Fight!
By Killer Infographics: Infographic Design
I’ve worked on a few projects with a company called Seven Stories whose work is all about “bringing compelling stories to life”. They do some fantastic work and really help simplify the complexity and build s story. Working with them introduced me to the power that story telling can have on people and organisations.
As marketers, one of our roles is to tell stories. Really you ask? Think of when you had to sell an idea to your boss. Maybe it was selling the idea of a rebranding project, a creative concept on the latest ad campaign, or maybe a website redesign. Come to think of it, whether we are in marketing or not we all have to tell stories one way or another in the workplace. And as we move up the Corporate ladder, I think it’s all about telling stories to convince staff, shareholders, and the market of the journey you are taking them on. Q-How did Steve Jobs introduce the iPhone and iPad to the market? A-He had a compelling story to tell.
In business, a lot of our story telling is done by rational approaches: hard facts, numbers, return on investment. There’s nothing wrong with that, in fact, that’s how economies function. However, when you tap into the emotional side of things, that’s when you connect, when people remember you, and where you can make a difference. I guess that’s what movie directors are always trying to do in making the next Hollywood blockbuster. That’s not to say you should be coming up with a movie script each time you do a presentation to your boss in the workplace. But it is beneficial when you are selling the idea to try and think about what story you are trying to tell.
What was widely considered one of the more successful/popular Superbowl XLVI commercials recently (even though I loved the funny ones-see my post on 2012 Superbowl Ads)? It was the Clint Eastwood Chrysler commercial. Why? Because it told you a story. It took people on a journey. And it was a memorable one because it connected with people’s emotional side instead of the rational side which would otherwise just talk about the car’s features. Over 5 million YouTube views can’t be wrong!
It’s that “a-ha” moment that you want to cultivate. But it’s not just the end that’s important, it’s how you construct your story from start to finish. So when you do your next idea pitch, think about the story you want to tell. How can you connect with the audience to make it memorable like Mr W below…